Privacy Policy

ALFA CAS (Pty) Ltd (“ALFA CAS”, “We Spot Cars”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you use:

• www.wespotcars.co.za
• Our mobile applications (if applicable)
• Social media channels
• WhatsApp communication channels
• Lead generation forms
• Vehicle enquiry forms
• Finance enquiry forms
• Dealer registration forms
• Any products or services offered by We Spot Cars

By using our services, you acknowledge that you have read and understood this Privacy Policy.

We Spot Cars is a vehicle marketplace operated by ALFA CAS (Pty) Ltd. We connect vehicle buyers with verified dealerships and automotive service providers throughout South Africa. Our services may include:

• Vehicle search services
• Dealer lead generation
• Finance assistance
• Trade-in assistance
• Vehicle sourcing
• Automotive product referrals
• Dealer subscription services
• Customer support services

We may collect the following information.

Personal Information

• Name and surname
• Identity number (where required)
• Passport number (where applicable)
• Mobile number
• Telephone number
• Email address
• Residential address
• Province and city

Vehicle Information

• Vehicle interests
• Vehicle preferences
• Budget range
• Trade-in details
• Vehicle ownership information
• Current vehicle details

Finance Information

Where finance assistance is requested:

• Employment status
• Employer information
• Income information
• Affordability information
• Credit-related information voluntarily supplied by the user

Finance approvals remain subject to the requirements of participating finance providers.

Dealer Information

• Dealership details
• Contact information
• Registration information
• Banking information
• Listing information

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage information
• Cookies and tracking technologies

Information may be collected when you:

• Visit our website
• Submit an enquiry
• Request finance assistance
• Request trade-in assistance
• Register for services
• Subscribe to communications
• Participate in promotions
• Contact our support team
• Communicate via WhatsApp
• Interact with our social media channels

We may also receive information from:

• Participating dealerships
• Finance providers
• Marketing platforms
• Third-party service providers

We process personal information for purposes including:

• Matching buyers with dealerships
• Responding to enquiries
• Providing vehicle information
• Facilitating finance introductions
• Facilitating trade-in assistance
• Delivering customer support
• Dealer management
• Marketing communications
• Service improvement
• Fraud prevention
• Compliance with legal obligations
• Analytics and reporting

When a user submits an enquiry through We Spot Cars, the information supplied may be shared with one or more participating dealerships for the purpose of responding to the enquiry.

By submitting an enquiry, the user consents to such information being shared with participating dealerships and related automotive service providers where necessary.

Where a user requests finance assistance, personal information may be shared with:

• Licensed finance providers
• Registered credit providers
• Authorised Financial Service Providers (FSPs)
• Finance administrators

We Spot Cars does not guarantee finance approval. All approvals remain subject to the lending criteria of participating institutions.

Where a user requests trade-in assistance, information may be shared with participating dealerships.

Trade-in acceptance remains at the sole discretion of the dealership. Not all dealerships offer trade-in services. No trade-in valuation or acceptance is guaranteed.

We may send communications relating to:

• Vehicle opportunities
• Special offers
• Promotions
• Product updates
• Industry news
• Automotive services

Communications may be sent through:

• Email
• SMS
• Telephone
• WhatsApp
• Social media platforms

Users may opt out of marketing communications at any time.

We use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyse website traffic
• Deliver personalised advertising
• Measure campaign effectiveness

Further details are contained in our Cookie Policy.

We may use services provided by:

• Google
• Facebook
• Instagram
• TikTok
• YouTube
• LinkedIn
• Other advertising platforms

These platforms may collect certain information through cookies and tracking technologies for advertising and remarketing purposes.

We may share personal information with:

• Participating dealerships
• Finance providers
• Financial Service Providers
• Warranty providers
• Vehicle tracking providers
• Service plan providers
• Technology providers
• Marketing service providers
• Legal advisors
• Regulatory authorities

Information will only be shared where necessary and lawful.

Certain service providers may store or process information outside South Africa.

Where international transfers occur, reasonable measures will be implemented to protect personal information.

We implement reasonable security measures including:

• Secure hosting
• Password protection
• Restricted access controls
• Firewalls
• Data encryption where appropriate
• Monitoring and security controls

While reasonable steps are taken, no system can guarantee absolute security.

Personal information will be retained:

• For as long as necessary to provide services
• As required by law
• For legitimate business purposes
• Until deletion is permitted or required

Information may be securely destroyed when no longer required.

You have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion where legally permissible
• Object to certain processing activities
• Withdraw consent where applicable
• Lodge complaints regarding privacy concerns

Requests may be directed to the Information Officer.

Our services are intended for persons who are legally capable of entering into binding agreements.

We do not knowingly collect personal information from children without appropriate consent.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of third parties before providing personal information.

We reserve the right to amend this Privacy Policy from time to time. Updated versions will be published on our website.

Continued use of our services following publication of updates constitutes acceptance of the revised policy.